20 Replies Latest reply on May 20, 2017 6:15 PM by onemat

    Axon 7 goes to sleep when viewing video


      this is an odd one.  For the last few days I've been watching a lot of Netflix and had no problems at all.  Today I'm having a problem with the screen going to sleep when watching any video at all.  I've changed nothing and the display has been set to sleep after 1 minute of activity since I purchased the phone.  I don't understand what has changed.  I've uninstalled netflix as well as rebooted the phone twice and it still won't let me watch a video without going to sleep after one minute.  I've set the screen timeout to NEVER but that shouldn't be the permanent fix.


      Any ideas to fix this are welcome.