0 Replies Latest reply on May 18, 2017 7:21 PM by andrew1980

    Axon elite voice recording/voiceprint issues


      Hi team,

      I have an AXON Elite and I am trying to use the voice recorder and trying to set up voiceprint (not at the same time).

      • When I try to set up voiceprint I get an error: Attention: there is some active audio, please close it to record again.
      • When I try to use the voice recorder, I also get an error: Attention: Audio device was occupied, please close sound recorder and try again.


      I have downloaded a third party voice recorder app which works fine.

      I have cleared all open apps, reset my phone, etc. But neither voiceprint or the native voice recorder will work. Any suggestions?

      Thanks team.